PLEASE READ CAREFULLY BEFORE ACCESSING ANY SERVICE FROM THIS WEBSITE

This agreement ("Agreement") governs your access to, and use of, the software and services at app.floodplatform.com (the "Service"), and any information, text, graphics, or other materials uploaded, downloaded or appearing the Service.

For definitions of capitalised terms herein, you are referred to the Definitions Section at Section 12 of this Agreement.

1. IMPORTANT NOTICE TO ALL USERS.

   1. Your compliance with this Agreement as an Authorised User is a condition of your access to and use of the Service. Please read the terms of this Agreement carefully before using the Service.

   2. By clicking on the “accept” button below you agree to the terms of this Agreement which will bind you.

   3. If you do not agree to the terms of this Agreement, you may not access or use the Service.

   4. If you do not comply with this Agreement, or the Customer or Jacobs suspect that you are not complying with the Agreement, the Customer or Jacobs may end your right to use the Service and Knowledge Base.

   5. You should print a copy of this Agreement for future reference.

   6. The Service should only be accessed and used using the latest versions of following browsers: Chrome; Microsoft Edge; Firefox; and Safari. You are responsible for configuring your information technology, computer programmes and platform in order to access the Service.

2. WHO WE ARE AND HOW TO CONTACT US.

   1. The Service is operated by Jacobs U.K. Limited ("Jacobs"). Jacobs is registered in England and Wales under company number 02594504 and has its registered address at Cottons Centre, Cottons Lane, London, SE1 2QG, United Kingdom.

   2. For support using the Service, please see the Support Policy.

3. WHY YOU HAVE ACCESS.

   1. Jacobs has developed and owns all Intellectual Property Rights in the Service. The works within the Service are protected by copyright laws and treaties around the world. All such rights are reserved.

   2. Jacobs has entered into a contract with the Customer to provide the Service (the “Customer Contract”) pursuant and subject to which we have agreed to provide you with access to and use of the Web Application as a party selected by the Customer to be an “Authorised User”. As an Authorised User you are entitled to use the Service and Knowledge Base only for the purposes permitted by the Customer Contract (“Purpose”).

4. RESPONSIBILITY FOR WEBSITES LINKS.

   1. The Service may contain links to other websites. Neither Jacobs nor any member, director, employee, officer, or agent of Jacobs assumes any responsibility for the owners or operators of such other websites, any goods and services they supply, or the content of their websites. No condition, warranty or other terms or representation is given in relation to any such website (including any liability arising out of any claim that the content of any external website to which this Service includes a link infringes the intellectual property rights of a third party). Hypertext links are not to be taken as an endorsement of such websites or as a warranty that such websites will be free of viruses or other such items of a destructive nature.

5. YOU MUST KEEP YOUR ACCOUNT DETAILS CONFIDENTIAL AND SAFE.

   1. Jacobs has the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of this Agreement. If you know or suspect that anyone other than you knows your password or has unauthorised access to your tokens or two-factor-authentication (2FA) devices, you must promptly notify us as set out in the Support Policy.

   2. Your password for your account to the Service must be at least 8 characters long and contain one uppercase letter, one lowercase letter and one number. Your password can also not be similar to your name, email address or company or contain reserved words such as the name of the Service, “qwerty” or “password”.

6. HOW YOU MAY USE MATERIAL ON THE SERVICE.

   1. You are permitted to:

      1. access any part of the Service which your log in permissions allow;

      2. view, download or print a copy of any or all of the pages and/or information contained in the Service for the Purpose for which access to this Service was granted only;

      3. only use the information contained on the Service for the Purpose for which access to this Service was granted;

      4. use the Service and Services only for lawful purposes and in accordance with this Agreement;

      5. comply in every respect with all the instructions provided by Jacobs concerning the Service.

   2. You are prohibited from:

      1. sub-licensing or transferring your rights to any third party at any time;

      2. accessing the Service if you cease to be an employee or authorised third party of the Customer, or if your involvement in the Services for which you have been given access to the Service has ceased. Your unauthorised access to the Service will be a breach by you of the Agreement and Services;

      3. uploading any defamatory, pornographic, racist, offensive or unlawful material of any kind to the Service, including (without limitation) anything infringing the intellectual property rights, confidence or privacy of any person, anything published in breach of obligations, or any inducement or incitement to breach of obligations or of law;

      4. copying (whether by printing on to paper, modifying, duplicating, mirroring, downloading, storing on disk or in any magnetic or electronic format, downloading or in any other way), distributing (including distributing any copies), transmitting, broadcasting, displaying, publishing, licensing, performing in public, altering, adapting, tampering, creating derivative works from, transfer, or otherwise use the Service or any part of it except as expressly permitted above;

      5. removing or destroying any copyright, trademark or other proprietary marking or legends placed on or contained in the Service;

      6. using the Service to provide services to third parties on a timesharing, rental, sharing or “service bureau” basis;

      7. except to the extent applicable laws specifically prohibit such restriction; modifying, disassembling, decompiling, reverse engineering, or attempting to derive the source code or underlying ideas or algorithms of any part of the Service, access all or any part of the Service to recreate the Service or use the Service for any competitive purpose;

      8. disseminating or otherwise disclosing the content of any part of the Service or any underlying Service except as expressly set out in this Agreement;

      9. accessing all or any part of the Service and Knowledge Base in order to build a product which competes with the Service;

      10. using the Service to infringe on the intellectual property rights, publicity rights, or privacy rights of any third party, or to store or transfer defamatory, trade libellous or otherwise unlawful data;

      11. interfering with or disrupting the integrity or performance of the Service;

      12. introducing or permitting the introduction of any virus, vulnerability or other harmful or malicious code into the Jacobs network and information systems;

      13. bypassing or disabling any protections that may be put in place to provide security for the Service or to protect against non-authorised access to the Service;

      14. permitting any unauthorised access to the Service or attempting to gain unauthorised access to the Service or its related systems or networks, or performing unauthorised penetration testing on the Service; and/or

      15. using run-time versions of any third party products which may be embedded in the Service or any underlying Service, for any use other than the intended use of the Service as specified in this Agreement.

7. CUSTOMER CONTENT.

   1. You and the Customer are entirely responsible for Customer Content and your use of it for any purpose.

   2. You must not enter, upload, transmit into or download from the Service any item of Customer Content or any message or material that:

      1. is defamatory, racist or sexist, threatening or menacing to any person or group of people, or contains any obscene elements or which in Jacobs’ reasonable opinion is likely to cause annoyance or distress to any person;

      2. contains or links to any material which infringes the copyright or other Intellectual Property Rights of any other person, company or partnership, anywhere in the world; or

      3. infringes any Applicable Data Protection Laws or regulations anywhere in the world.

8. HOW JACOBS MAY USE YOUR PERSONAL DATA.

   1. Under Applicable data Protection Law, we are required to provide you with certain information including who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in the Privacy Notice.

9. JACOBS’ RIGHTS.

   1. The Service and the information contained in it are provided for your use "AS IS" without any express or implied warranties, representations or endorsements of any kind. Jacobs does not accept any liability or loss of damage of any kind arising from any inaccuracy or omission in or the use of or reliance upon any information on the Service. You assume sole responsibility for results obtained from the use of the Service by you and for conclusions drawn from such use.

   2. Copyright. The concepts and information contained in this document are the property of Jacobs.

   3. If at any time you are not in compliance with this Agreement and/or any applicable law or regulation, Jacobs will be entitled at its sole discretion to suspend and/or terminate access to the Service and/or the Services for you or any such Authorised User.

10. WE MAY MAKE CHANGES TO THE AGREEMENT OR THE SERVICE.

    1. Jacobs reserves the right to revise the terms of this Agreement from time to time. Every time you wish to use the Service, please check the Agreement to ensure you understand the terms that apply at that time.

    2. Jacobs may update and change the Service from time to time to reflect changes to the Service availability, user needs or business priorities.

    3. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

11. CONFIDENTIALITY.

    1. Information that you gain in relation to the Service, (including but not limited to the results of any benchmarking or comparative analysis, components, processes or methods of operating any software comprised in the Software), the respective access details and Knowledge Base (hereinafter referred to as "Confidential Information") shall be treated as confidential and shall not be disclosed or conveyed in any way to any third party save as expressly permitted in this Agreement;

12. DEFINITIONS AND INTERPRETATIONS.

    1. In this Agreement the following expressions shall have the following meanings unless the context otherwise requires:

"Applicable Data Protection Law" means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 (SI 2003 No. 2426) as amended;

"Authorised User" means you, as a current employee or third party on behalf of the Customer authorised to use the Service and the Services by the Customer;

"Customer" means the client with whom Jacobs has entered a contract with to deliver Services, for which the use of this Service is required;

“Customer Content” means all content including data that is created and/or provided by the Customer or on behalf of the Customer whether by Jacobs and/or any other third party and all data derived, reconfigured and/or regenerated from it for the purposes of using and/or performing the Services and/or facilitating the Customer and the Authorised Users use of the Services;

"Intellectual Property Rights” means any and all, current and future, intellectual and industrial property rights and interests, including but not limited to (a) any patents, design, utility models, database rights, trademarks, service marks, eligible layout rights, designs, copyrights and topographical rights, moral rights, design patents, trading names, internet domain names, source code, rights in the get-up of products (including the screens and user interfaces of software) and other signs and indications of origin, whether registered or unregistered, and any applications for registration of any of them; (b) any discoveries, trade secrets, know-how, software and improvements; (c) together with any rights in server programmes, specifications, formulae, data, analytics, algorithms, libraries, know-how, processes, methods, techniques, development improvement and any other innovation, including but not limited to methodologies, frameworks, metrics, assessment questions, software configuration, customisation codes, images, ideas, confidential information, tools and text that are part of the proprietary content; and (d) all forms of protection of a similar nature or having equivalent or similar effect to any of them, in the UK or the world, for the duration of those rights and interests; and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;

"Knowledge Base" means the procedures and information documented and distributed or otherwise made available by Jacobs to the Customer and Authorised Users online providing instructions and guidance in respect of the Services and Service, which may be amended or updated from time to time by Jacobs;

"Personal Data" means such of the Customer Data as constitutes "personal data" in accordance with the Applicable Data Protection Law;

“Privacy Notice” means: https://app.floodplatform.com/page/privacy-policy

“UK GDPR” has the meaning given to it in section 3(10) of the Data Protection Act 2018.

Last updated July 2025